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Philippines Wealth Management Forum 2019 - Highlights - Robin Heng

Robin Heng

Global Market Head Philippines, Australia, Indonesia and Thailand

Bank of Singapore

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  • 1. What are the challenges and opportunities for the industry?

    The challenges come from the fact that the clients are changing. In terms of their needs and their requirements, they have all changed from the earlier generation into this generation that we're currently serving. And of course going in the future, the millennials that the banks have to deal with, it's going to be a whole set of different requirements and the service level.