Philippines Wealth Management Forum 2019 - Highlights - Robin Heng
Global Market Head Philippines, Australia, Indonesia and Thailand
Bank of Singapore
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The challenges come from the fact that the clients are changing. In terms of their needs and their requirements, they have all changed from the earlier generation into this generation that we're currently serving. And of course going in the future, the millennials that the banks have to deal with, it's going to be a whole set of different requirements and the service level.