Philippines Wealth Management Forum 2019 - Exclusive Insights - Abhra Roy - 3

Abhra Roy

Head, Finacle Wealth Management Solution

Infosys Finacle

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  • 1. What digital expectations do clients have today?

    Expectations are very simple. Just take an example of a goal happening in a football match. You make 49 passes or 50 passes, it should happen in seconds, and you should get a goal. That's what the customers expect. So that's what the business is trying and aligning to, and meeting this digital need. They want everything in one place, in one device, seamlessly.