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Digital Wealth Asia Forum 2019 HK - Exclusive Insights - Francois Monnet

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1. What issues are at the top of the agenda for private banks today?

Video transcript

1. What issues are at the top of the agenda for private banks today?

On the top of the private bank agenda, there are three things – I will keep it simple. First, you need to stay relevant with your clients; you run the risk of being obsolete if you don’t move with the way of engaging and consuming financial services. Second, that relevance has to do with content, and the quality of the advice. And advice is not just technology; it’s people, process and technology all bundled together to deliver synergetic value, and people will pay for orientation and advice. Third, you also need to stay, very much, capable of meeting the regulatory environment. So, ahead of that curve, ahead of the complexity that is driven by the regulatory environment is the place to be, which implies significant investment into automation. The world is too complex to be left to just the human being. You need to capture growth, and the sooner and the faster, the better.

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