Philippines Wealth Management Forum 2019 - Exclusive Insights - Abhra Roy - 2
Head, Finacle Wealth Management Solution
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Two years ago there was a growing clamor or need for robo-advisory platforms. Somewhere we see that it had not taken off the way it should have, and probably it has come to a level which is slowly plateauing out, and we see the traditional model still existing, where the advisor is again at the center of discussions with the customer. That is something that has not worked out, but I think the focus has also shifted onto the growing customer needs, especially if you talk about digital and how the business is aligning to it.