Helping Asian Wealth Management Communities interact

Middle East Wealth Management Forum 2020 - Highlights - Asad Khairi

Asad Khairi of HSBC Bank

Feb 10, 2020

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1. What are the opportunities and challenges for this industry in the year ahead?

Video transcript

1. What are the opportunities and challenges for this industry in the year ahead?

One of the big opportunities that we are seeing is enhancing platforms and new customer touch points. How we interact with customers and how customer wants to interact with us. In the age of digital, customers are becoming extremely different in the way they approach their relationship managers. Some of them like getting engaged with you digitally. Some of them would want a face to face relationship manager to manage the banking as well as investment needs. So, focusing on enhancing your platforms will definitely be a key focus area for multiple wealth managers in the year ahead.

 

 
 

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