Malaysian Wealth Management Forum 2019 - Exclusive Insights - John Robson

John Robson of Quantifeed

Jul 8, 2019

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1. What digital expectations do clients have?

Video transcript

1. What digital expectations do clients have?

Customers want to be able to access their wealth. They want to be informed about how it's performing and what their next best move is through their digital platform. I think if we fail to deliver on that, then we're very quickly going to find that there will be organizations who will be able to deliver on it. It's all about information, but also executable ideas, and I think that's the digital direction that we’re moving towards in the years to come.

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