Indian Wealth Management Forum 2019 - Highlights - Abhijit Bhave
Chief Executive Officer
Karvy Private Wealth
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India has just sent a satellite to the Moon and to Mars, so the sky is no longer the limit. It is much beyond the sky. I think these are fantastic times, and the opportunity is there because the sheer creation of wealth, in terms of number of NRIs, in terms of the wealth of NRIs is just fantastic; Whether it comes to the wealth created just in tier one cities, tier two cities, tier three cities. As far as I'm concerned, the next five years, next 10 years are going to be fantastic. Now, in terms of challenges, the biggest challenge to my mind is that, as a wealth management firm, is that if you are not completely client centric within the right essence of it. For example, at Karvy Private Wealth, we don't define the value proposition through talking about products. We define the value proposition as seen from the client's perspective; That is where we define the four Es of client experience, which are E for earnings that the client has had, E for ease, E for the exposure across asset classes and across durations, and E for the education that the client needs to achieve that. In terms of challenges, I would just say one thing. Challenges were there, challenges will remain and whatever you can't change, you don't think too much about it. Look at yourself, be innovative, believe in kaizen, keep on improving every day and life is good.