Digital Wealth Asia Forum 2019 HK - Highlights - Manish Prasad

Manish Prasad of Ignition Advice

Nov 29, 2019

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1. What are the challenges and opportunities for this industry?

Video transcript

1. What are the challenges and opportunities for this industry?

I believe the biggest challenges for the wealth management industry, regardless of which market, are that the consumer is expecting more, and that expectation is growing from sources outside of wealth management. Every engagement they have with a new app, a new service, a new provider is driving a higher level of expectation, but the margin, the actual value and the profitability of the companies that are serving this market, is actually shrinking. And so, there's less money to invest in improving experiences for a lot of retail customers.

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