Digital Wealth Asia Forum 2019 HK - Exclusive Insights - Johanan Thomas - 2

Johanan Thomas of Refinitiv

Dec 2, 2019

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1. How can AI and Data save money or drive revenue?

Video transcript

1. How can AI and Data save money or drive revenue?

One of the panellists mentioned automation is one of the key aspects, and that sort of reduces the amount of time that someone does administrative work. I think from an RM's or adviser's perspective, they spend a lot of time in terms of search and discovery of customer information and market information. What AI and analytics can do is do the search and discovery for them and bring all the relevant insights front and centre, so that the RM can spend time on building that relationship and providing personalised advice. That ensures that they spend more time on revenue generating opportunities, as opposed to administrative tasks.

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