Delivering a digital agenda at Credit Suisse

In a video interview, Urs Lichtenberger of Credit Suisse explains where the bank is on its digital journey, some of its priorities for the year ahead, and how it hopes to further increase the engagement by clients and relationship managers to help enhance efficiency and drive revenue.

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1. Where are you on your digital journey at Credit Suisse?

2. What are the potential implications of getting this right?

3. What are some of the bank’s most immediate digital priorities for the year ahead?

4. Have you been encouraged by the engagement by clients and relationship managers?

5. Do you have any examples of how this enhances efficiency or drives revenue?

6. What are some of the cross-border challenges you face?

Video transcript

1. Where are you on your digital journey at Credit Suisse?

2. What are the potential implications of getting this right?

3. What are some of the bank’s most immediate digital priorities for the year ahead?

4. Have you been encouraged by the engagement by clients and relationship managers?

5. Do you have any examples of how this enhances efficiency or drives revenue?

6. What are some of the cross-border challenges you face?

More videos from Urs Lichtenberger, Credit Suisse Wealth Management

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