Profile:
Mukesh is leading Retail Digital Business for Techcombank Vietnam. Together with a diverse mix of business directors, senior product owners, data & technology team - he is responsible for driving digital transformation of consumer business for the bank. Mukesh has close to two decades of experience in Banking and Financial Services industry in Asia markets. He has worked across Global MNC organizations and country specific start-ups; worked in well-established matured markets like Hong Kong, Singapore to emerging and fast developing markets like India, Indonesia & Vietnam. Mukesh brings along diverse experience in leading large scale strategic initiatives across business value chain - sales & distribution digitization, robotics process automation and operational excellence, customer experience transformation, target operating model optimization, direct to customer and digital assisted omni-channel advisory services.
Articles
The latest articles from Mukesh Pilania
The Road to Digital Transformation in Vietnam’s Wealth Management Market Vietnam has a young and digitally savvy population, but older people have the majority of the wealth, so how are banks and wealth firms in Vietnam’s relatively youthful wealth management market shaping their digital investments to cater to the broad panoply of customers? And what is coming next in t....
March 9, 2023 Mukesh Pilania of Techcombank March 9, 2023
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