LGT has picked Swiss software provider Appway to digitalise its global customer lifecycle management processes.
LGT has picked Swiss software provider Appway to digitalise its global customer lifecycle management processes, it was announced via a press release.
LGT, the private banking and asset management group owned by the Princely House of Liechtenstein, intends to improve its offerings and customer experience, the statement said.
LGT will utilise Appway's digital banking platform to digitalise all stages of the client lifecycle, including prospecting, onboarding, support, and off boarding.
Beginning April 2018, LGT will introduce an improved customer onboarding process for its Liechtenstein head office and private banking branches in Switzerland, Austria, Singapore, and Hong Kong.
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